Apple Premium Partner - Aptronix - Bhutani Mall, Noida Noida's Finest

"When the 17 Pro back series launch purchase 117 Pro Max, and they told me Sir Sir, you need to open the box and you have To activate phone, I agree with their guidelines. Subsequently, they Caught my phone from my hand without taking my permission, open my phone and I told them I have to give that phone to someone. Please open with one side after that. I will be pack with the pack. Day and without taking my permission, they open both site of sale, and after that when I talk to them, why did you open the scene without taking my permission? They argument with me they behave rudely with me and continuously they argument with me like sir. This is my policy. I have to open the both side of seeing you don’t need to talk like this and that with me and then listen me, but I’was Saying fight with me, and this was very disappoint for me and all the customer to purchase iPhone from Aptronix From Noida, because I have to give someone and they didn’t think about anything. Just open the sale box and continuously doing activate my phone without taking my permission that is very bad for the customer without taking any kind of permission. You don’t need to touch my phone and I’ll share the picture one of the Apple Store manager, and I don’t know who was there, but think about that you have to take permissions on the customer, but they actually want and please follow the guidelines. What Apple actual said to the customer, please take action for the person N teach him how behave with customer n how to deal with customer"

"We did the pre booking for our Apple 17 pro on the 12th of September. The delivery date was 19th September - we made the payment before reaching the store in order to avoid any hassle. We were told we’ll have to wait for 30-40 minutes for them to confirm whether or not they’ve received the same. It has been over 2 hours now, as I type this. They have still not managed to confirm the payment from their end. The basics, such as, one person attending us is even a task at this outlet. Everyone keeps putting us off to the next person they find. The manager, Manish Kumar, has no hold over his team. Even he hasn’t been able to help us with this till now. The service is so poor, I would not recommend anyone buying their products from this outlet."

"Pathetic store experience in logix mall. I bought apple AirPods Max on 9th aug Frm a store manager named Kunal. Headphones had auto disconnection issue. I asked them to replace it but they didn’t , they told me to contact the apple support which waisted 1 month and they said since your AirPods Max are not completely Unserviceable we can’t refund you and we don’t have the replacement available. Nonsense. When I took it up with store manager he finally agreed to take my AirPods which I submitted 20 days back still no replacement or refund has been done. He keep giving me excuses everyday. Pathetic staff and liars and cheaters in Aptronix. Worst services Ever."

"🌟🌟🌟🌟🌟 Outstanding Service by Roshni! I had a wonderful experience at the iPhone Service Center. The agent Roshni was extremely polite, professional, and helpful throughout the process. She clearly explained everything, ensured my issue was resolved quickly, and handled everything with a smile. Her customer service skills truly stand out. Thanks to Roshni for such a smooth and satisfying experience! Highly recommended"

"I have been a customer of this Aptronix Apple Partner store for over 2 years now, this is one of the best stores I’ve dealt with. The staff is not only supportive but also very proactive in keeping me updated about the latest offers and new product launches. On more than one occasion, they’ve gone out of their way to make sure I had a smooth experience—whether it was helping me set up a new device quickly or guiding me on the best options available. Store Manager Manish and staff member Kunal deserve a special mention. Both have always extended their best possible service to me and treated me with the utmost professionalism and courtesy. Their consistent support has made me confident about returning to this store every time I need anything Apple-related. I would highly recommend this store to anyone who wants not just genuine Apple products, but also a truly reliable and customer-friendly experience."